What are the most important questions you must ask any potential telecoms solutions provider?
It can be very easy to be swayed by persuasive advertising campaigns and call centre sales teams trained in the dark arts of the up-sell.
To ensure you get the telecoms solutions you need, at a price that’s fair, try asking these questions…
- Does your current provider meet you face to face to discuss your account?
- Have they a team of qualified experts with proven experience?
- Will a member of their team become your personal account handler?
If you answered NO (or don’t know!!) to these questions then contact Source Telecom, where you’ll receive unrivalled expertise and customer care.
- Does your current telecoms provider use a call centre?
- Do you wait in a queue to have your call answered?
- Are you moved from person to person while they try to resolve your problem?
- Have you queried a bill but received an unsatisfactory response?
If you answered YES to these questions, then contact Source Telecom. We have a personalised account handler with your best interests at heart waiting to receive your call.